What does a missed call cost you? Work it out on your own numbers
Three numbers and two multiplications. No one else's statistics - just your inquiries and your prices.
Read moreArticles for people who do the work
What to do about missed calls, dead quotes and a client list nobody calls. No jargon.
Where it leaks Where it leaks Five places where a studio loses jobs. And where to start
The phone, after-hours messages, unanswered quotes, past clients nobody reminds, and reviews. How to check each of them in half an hour.
Read moreHow to do it A client couldn't get through. How to stop them calling someone else
What to write in the SMS after a missed call, when to call back and what to avoid. With ready-made templates for a studio, a workshop and an installation crew.
Read moreWhere it leaks A client writes to three studios at once. Why replying first matters
The first concrete reply sets up the whole conversation. What it should include and how to check how long your clients wait today.
Read moreHow to do it Evening and weekend inquiries. How to reply when the studio is closed
Three ways to handle after-hours messages - from the phone in your hand to a system that replies for you - and what each of them costs.
Read moreHow to do it Phone, SMS, Instagram, WhatsApp, forms. Don't lose inquiries from five places
The problem isn't the number of channels but that each one lives a life of its own. Which ones are worth having and how to bring them into one place.
Read moreHow to do it Google reviews and your spot on the map: what Google really looks at
Google says it plainly: relevance, distance and prominence. What you can influence, what part reviews play and what not to do.
Read moreHow to do it How to ask for a Google review so clients actually leave one
When to ask, what to write and what to avoid so you don't break Google's rules. With ready-made messages for a studio, a workshop and an installation crew.
Read moreHow to do it A negative Google review: what to reply and what not to do
How to reply calmly and to the point, when to report a review to Google, and how to give an unhappy client an easy way to reach you.
Read moreWhat it costs New client or a regular who comes back: which pays off more?
A new client costs you ads, time and often a discount. A regular already knows your work. How to work out what you lose on the ones who don't come back.
Read moreHow to do it Service reminders: how to text clients so they come back, not opt out
How to sort out your client list, check consents, pick the moment and write a short message clients will reply to. With ready-to-use templates.
Read moreWhere it leaks An empty bay: how to stop clients “forgetting” their appointment
A reminder the day before, a deposit on big jobs and a list of people ready to take a free slot. Simple things that save a working day.
Read moreWhere it leaks People visit your website and don't get in touch. Five fixable reasons
No prices, few real jobs, a form as the only way to get in touch and silence after hours. How to check your website on a phone in 10 minutes.
Read moreWhat it costs Website chat or contact form? What to choose for a studio or workshop
A form makes the client wait, a chat answers right away. When a form is enough and when a chat is worth having.
Read moreWhat it costs Calls and messages: you, an employee or a system? What each one costs
Three options, what they cost and where they stop. No sugar-coating: what an employee can't do, what a system can't do and when it's worth combining them.
Read moreWhat it costs A receptionist or a phone that answers itself? An honest comparison
What a person does that a system can't, and the other way round. What a full-time hire costs and when a phone answered by AI makes sense.
Read moreHow to do it A phone answered by AI in Polish. How it sounds and what it can do
What a call sounds like, what the system can and can't do, how it learns your price list and whether clients will notice.
Read moreHow to do it How it starts: from a 15-minute call to a system watching your inquiries
How much time you put in, what to prepare, and what the first days with the system look like. Step by step.
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