The whole crew is mid-application. The phone rings. Nobody picks up.
After every missed call the client gets an SMS within 30 seconds: you're at a car, you'll call back, and they can write straight away what they need. The client stays with you instead of calling the next studio on Google. Works from day one, you install nothing.
Where it leaks
PPF going on the bonnet. Gloves on, film wet - no way to pick up. A client often calls only once and, instead of waiting, picks the next number on the map. With a few calls like that a week and jobs worth thousands, this can be your biggest leak.
Step by step, no tech talk
A call goes unanswered
The system sees every missed call on your number. You don't have to check anything.
SMS in 30 seconds
The client writes: "Front PPF, Audi, next week?". Their reply lands with you straight away. The system asks about the car and the slot and gives a range from your price list.
The client replies with what they need
The client writes: "Front PPF, Audi, next week?". Their reply lands with you straight away. The system asks about the car and the slot and gives a range from your price list.
You call back prepared
You get a note: who called, what for and when to call back. Nothing gets lost. The client can also pick a slot straight from your calendar.
Examples from your line of work
Detailing / PPF studio
Saturday, two people applying film. A client with a brand new car from the dealer calls. Nobody picks up. 30 seconds later he has an SMS and replies that he wants full-body film. You call back during a break, already knowing what to ask. A job worth thousands stays with you.
See how it works for youWorkshop / service centre
Mechanic under a car, phone on the bench. A client calls about a timing belt. 30 seconds later he gets an SMS and replies with the model. You finish the job, call back and book him for Thursday.
See how it works for youWheels, dents and upholstery
After a hailstorm the phone rings every few minutes while you're working on a bonnet. Everyone who didn't get through gets an SMS within 30 seconds asking for photos and the car model. In the evening you have a list of cars with photos instead of a list of missed numbers.
See how it works for youWhat changes
A missed call
What you know about the caller
Calling back
Common questions
How many clients do I lose to missed calls?
If you don't count it, the leak stays invisible. Take the missed calls from unknown numbers over the last month and multiply them by your average job value and by the share of inquiries that usually end in a job for you. The calculator shows the scale in a minute. An SMS after a missed call gives you a chance to keep those clients.
Do people even react to SMS from businesses?
It's not an ad - it's a reply to a call the client has just made. He gets it while he's still holding the phone and waiting for a response.
Doesn't the SMS look like spam?
The SMS is signed with your studio's name and says something concrete: you're at a car, you'll call back, and they can write straight away what they need. It's a reply to the client's call, not an ad.
What if I call back right after the SMS?
You pick up or call back as normal. The SMS is a safety net for when you can't call back for a longer while. If you answer, the message doesn't go out.
How many SMS are included in the price?
SMS after missed calls and appointment reminders are included in the subscription - at normal studio volume you don't pay for them separately. We work it out on the 15-minute call, for your city and services, before you sign anything.
Do I need a separate phone number?
No. Clients call your current number, just like now. We set up forwarding of the calls you don't answer - no change of provider or phone system. Every SMS is signed with your studio's name.
How many inquiries slip away from you every week?
15 minutes on the phone. We work out on your numbers where you leak and what can be won back first.