Hundreds of coated cars in your client list. Nobody reminds them about service.
A reminder about coating service, a PPF refresh, an inspection - an SMS in your name, at the right moment, to everyone in your list. A client who already trusted you comes back. No ads, no ringing round the list.
Where it leaks
A new client costs you ads, time and often a first-visit discount. Someone who's already been to you only needs a reminder. Your list holds hundreds of people who paid for a coating, film or repair and were happy. Nobody writes to them. Nobody reminds them that a coating needs service after a year and PPF needs an inspection. They didn't have to leave for a competitor - they may simply have forgotten, and you never have time to ring round.
Step by step, no tech talk
We look at your list
We pull clients from your calendar, Excel, phone, workshop software. Who came, for what, when. We split them: a year since the coating, six months since the inspection, two years since the film.
Everyone gets their own message
A coating client gets a reminder about coating service. A PPF client about a refresh. The text refers to his car and his job.
Clients come back
The client taps and books a slot, or replies. The system sorts out the details, and cars you'd long forgotten about appear in your calendar.
You count it in euros
Every week 1 SMS: how many reminders went out, how many clients replied and how many booked.
Examples from your line of work
Detailing / PPF studio
A client had a ceramic coating done 11 months ago. He gets an SMS: “Hi, this is XYZ Studio. Your Tiguan's annual coating service is coming up. Free slots next week. Reply STOP if you'd rather not get these messages.” He books and asks about window tinting while he's at it.
See how it works for youWorkshop / service centre
A client had a timing belt done a year ago, never came for an inspection. An SMS with an inspection reminder and a free slot. He comes back to you instead of the chain that sent him a flyer.
See how it works for youUsed car dealers
A client bought a car from you three years ago and agreed to be contacted. He gets an SMS: “Hi, this is XYZ Cars. Your Superb is three years old now - we'd be happy to value it as a trade-in for something newer. Drop by on Saturday?”. One message gives him a reason to start with you, not with the listings.
See how it works for youWhat changes
Contact with your list
Coating service after a year
Where jobs come from
Common questions
What does a new client cost compared to an old one coming back?
A new client has to be found: ads, your Google profile, time on calls. Someone who's already been to you knows your work and only needs a reminder. One SMS costs pennies compared to an ad campaign.
Didn't clients leave for a reason?
Some did, but many simply forgot the coating needs service, or nobody told them. It's usually easiest to start with clients from 6-12 months ago - they still remember your work.
My clients are in Excel, on my phone and in an old program. Is that a problem?
No. We merge data from Excel, Google Sheets, your calendar, workshop software and your phone. At the start we tidy the list and remove duplicates. You retype nothing.
Won't clients be annoyed that I write after a year?
The message is about their car and their job: coating service, inspection, film refresh. It's a reminder, not mass advertising. Every message has a simple opt-out.
What percentage of clients actually come back?
It depends on how much time has passed and what was done. The yearly coating service is a natural reason to come back. We'll show real numbers after your first campaign - in money, not estimates.
Is this a one-off campaign or an ongoing system?
Ongoing. The list is checked continuously and anyone who passes the agreed time since their last visit gets their reminder. You don't need to remember to launch anything.
How many coated cars are waiting for a service reminder?
15 minutes on the phone. We work out on your numbers where you leak and what can be won back first.