The phone rings after hours. Who picks up?
AI answers the phone in Polish, talks naturally, gives a price range and books the slot. Evenings, weekends and holidays, while you're at the car. The client isn't left listening to a ringing phone - they hear that someone is taking care of them.
Where it leaks
One person in the office, 8 hours. Clients call when it suits them: in the evening, on Saturday, on a work break. Nobody answers, so they call the next business. And these can be the best calls: someone has a new car and wants it protected this week, not someday.
Step by step, no tech talk
We connect to your number
When you don't pick up, the system takes the call after a few rings. The client calls the same number as always.
A natural conversation
Natural voice, natural pace. The system knows your offer, prices and free slots. It asks about the car and the scope, answers questions.
A slot agreed in the call
The system checks the calendar and proposes a date. The client confirms by voice. The appointment is in your calendar.
You get a summary
After every call you get an SMS: who called, about what, when they're booked. Plus a transcript if you want it.
Examples from your line of work
Workshop / service centre
A client calls at 7 pm: engine light on, can someone look tomorrow. The system asks about the car and symptoms, checks the calendar and books 8 am. In the morning your calendar has the case description.
See how it works for youDetailing / PPF studio
Saturday, the whole crew applying film. A client calls who collects his new car on Monday and wants PPF before the first drive. The system gives a price range and books Tuesday. Nobody takes their hands off the film.
See how it works for youUsed car dealers
Saturday, two salespeople out on test drives. More buyers call from your listings. The system answers, introduces itself as the dealership's assistant, asks which car they mean and books a viewing in your calendar. You finish the test drive and see the summary.
See how it works for youWhat changes
A call after hours
What you know after the call
Answering hours
Common questions
Why are after-hours calls so important?
Because the caller has a concrete need right now: a new car to protect, a breakdown, a slot this week. If you don't pick up, he keeps calling. The next one on the map.
Do clients want to talk to a machine?
Clients want to get things done. If they call at 8 pm and nobody picks up, the alternative isn't a human, it's no conversation at all. The system gives them a slot right away instead of waiting until morning.
What does it sound like? Won't clients hang up?
Natural pronunciation, normal pace, no 'press one'. The client speaks in his own words, the system answers to the point. Before we go live you listen to recordings and call it yourself.
What if the system doesn't understand the client?
It has scenarios for the typical situations in your line of work. If a call goes beyond what it can handle, it tells the client it will pass it on and someone will call back. You get an SMS with context and a transcript.
Does it only answer, or does it call too?
By default it answers. It can also call: call back after a website form, confirm an appointment, remind about service by voice. Outbound calls are set up separately for your business.
What about calls that need my decision?
The system knows when not to decide: a complaint, an unusual quote, an urgent matter. It gathers the facts, tells the client it's passing it on and sends you an SMS with the full context right away.
How many inquiries slip away from you every week?
15 minutes on the phone. We work out on your numbers where you leak and what can be won back first.