A phone answered by AI in Polish. How it sounds and what it can do

What a call like that sounds like

At the end the system confirms the slot by SMS, and you get a note: who called, what car, what service and when they're booked in.

What the system can do

• ●Answer at any hour, even when several people call at once.
• ●Answer questions about your services, opening hours and how to get to you.
• ●Give price ranges from your price list.
• ●Book a slot in your calendar and confirm it by SMS.
• ●Take down a matter for you to call back when it needs you.

What it can't do

• ●Give an exact price for a car it hasn't seen. It gives a range and books an inspection.
• ●Settle a complaint or negotiate unusual terms.
• ●Answer questions outside what we've taught it. Then it doesn't guess, it passes the matter to you.
• ●Always understand the caller. With background noise or a very unusual question it asks again, and if it still doesn't understand, it passes the call to you.

How the system learns your offer

At the start we talk for an hour about your work: price list, scope of services, opening hours, free slots, the questions clients ask most often. Based on that, we set what the system says and what it doesn't. It uses the words of your trade: coating, PPF, paint correction, timing belt, measurement.

Then you test it: you call as a client, ask awkward questions and check how it sounds. We adjust the tone and the answers until you say it sounds like your business.

Will clients notice?

Yes, and that's fine. The system introduces itself as an assistant and doesn't pretend to be a person. A client calling on Sunday evening wants to know how much they'll pay and when they can come in. They get that straight away instead of waiting until Monday.

When it makes sense

When you get a lot of calls, evenings and weekends included, when you have several locations, or when nobody can pick up during working hours. With a few calls a day, an SMS after a missed call is enough.